How long will it take to receive my self-install kit, and will I get a shipping number to track the package?

Article author
Cogeco support
  • Updated

Your package should arrive in 1 to 5 business days, depending on your location.

If you're a Residential customer and have a contact email address or mobile phone number on you Cogeco account, we'll provide your tracking number by email or SMS message.

  • To add or modify your contact email address, go to the Profile Settings page on My Account (see here for more information).
  • To add or modify a mobile number, please contact customer service.

Note: If you do not have your tracking information, or your expected delivery date has passed, please contact customer service.

Was this article helpful?

All DERY and Axion accounts will be integrated into Cogeco’s system.

Over the coming months, we’ll be integrating each account covered by DERY and Axion over into the Cogeco system. Learn more about the integration and how you’ll be impacted.



Please sign in to leave a comment.