Your package should arrive in 1 to 5 business days, depending on your location.
If you have a contact email address or mobile phone number on you Cogeco account, we will provide you with your tracking number by email or SMS message.
- To add or modify your contact email address, go to the Profile Settings page on My Account (see here for more information).
- To add or modify a mobile number, please contact Customer Service.
Customers who opt to install their services themselves can often get up and running faster than if they had to wait for an appointment with a technician. Plus, they can install their services at the exact moment that’s convenient for them.
Note: If you do not have your tracking information, or your expected delivery date has passed, please contact Customer Service.
i haven’t received my equipment
i haven't moved yet or received my equipment;
i didn't receive my installation package
je n'ai pas recu mon équipement épique
bonjour, je n'ai toujours pas recu mon equipement
i have not received my device
we did not receive our equipment today
did not receive equipment
has my equipment been mailed out
why is my equipment not sent
quand je recois ma box?
will my epico equipment arrive today?
where is my equipment?
how long does it take to recieve equipment
is there tracking on my equipment delivery?
wondering if my equipment was shipped?
when will i get my new equipment
when will my equipment ship
when will my equipment come
when will i receive the equipment
when does my equipment arrive?
when will my device be delivered
when will my equipment be shipped?
self kit is not posted
when will my self install package be sent?
when will my self install kit come
how long will it take to send a self-setup package to my location?
je n'ai pas recu mon kit d'auto-installation
when will my self install