How long will it take to receive my self-install kit, and will I get a shipping number to track the package?

Article author
Cogeco support
  • Updated

Your package should arrive in 1 to 5 business days, depending on your location.

If you're a Residential customer and have a contact email address or mobile phone number on you Cogeco account, we'll provide your tracking number by email or SMS message.

  • To add or modify your contact email address, go to the Profile Settings page on My Account (see here for more information).
  • To add or modify a mobile number, please contact customer service.

Note: If you do not have your tracking information, or your expected delivery date has passed, please contact customer service.

Was this article helpful?



Please sign in to leave a comment.