How do I move or copy a message to a different folder?

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Cogeco Support
  • Updated

Note: Over the coming months, Cogeco will be migrating customers to a new version of Webmail. After logging in, check the icon at the top left of the page to see which version you are on. All customers will be migrated to the new platform by the end of summer 2022.

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The new Webmail also has Modern and Classic modes, depending on which browser you are using. These guides will focus on the Modern mode.

 

To copy a message to a different folder in Webmail, follow these steps: 

Legacy Webmail

  1. Select a message from your Inbox, or any of your other folders.

  2. Click on the down arrow to the right of the Move icon in the Inbox toolbar.

  3. Select the option to Copy to folder (leave original and make second copy) or Move to folder (move original message).

  4. Select which folder you want to copy/move the message to.
  5. Click on OK button.

New Webmail

  1. Select a message from your Inbox, or any of your other folders.
  2. Select the Move button from the toolbar.
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  3. Select the folder you want to move the message to.

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