How do I check for new messages?

Article author
Cogeco Support
  • Updated

Note: Over the coming months, Cogeco will be migrating customers to a new version of Webmail. After logging in, check the icon at the top left of the page to see which version you are on. All customers will be migrated to the new platform by the end of summer 2022.


The new Webmail also has Modern and Classic modes, depending on which browser you are using. These guides will focus on the Modern mode.


With Webmail, you are no longer restricted to checking your Cogeco email messages from home; you can now access your email account on any computer connected to the Internet anywhere in the world.

In the Legacy Webmail, you can check for new messages by selecting the Get Mail icon.

In the New Webmail, new messages will appear automatically, or you can refresh the page in your browser.

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