Changing the priority of a message on Webmail is a good way to let the recipient know how important it is for them to reply in a timely fashion.
To change the priority of a message:
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Open a message. This could be a new message, or one you are replying to or forwarding.
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Click on Options.
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Under the Priority option, click on the down arrow to change the priority of the message to Normal, Urgent, or Low.
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