Can I move my phone equipment to another address?

Article author
Cogeco support
  • Updated

Your phone equipment must stay at the same address where it was initially installed in order to allow 9-1-1 to associate the call with the correct address in the event of an emergency. Please do not move your phone equipment without Cogeco's consent.

If you are moving, visit My Account in a browser or contact us to advise of your new address.

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All DERY and Axion accounts will be integrated into Cogeco’s system.

Over the coming months, we’ll be integrating each account covered by DERY and Axion over into the Cogeco system. Learn more about the integration and how you’ll be impacted.

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