Why do I no longer see the 2.4 and 5 GHz names of my network with Wi-Fi Pods?

Article author
Cogeco support
  • Updated

Most modems use two frequencies–2.4 GHz and 5 GHz–but if you have Cogeco Wi-Fi Pods, you’ll only see one network listed on your devices. When you select this network, your device will be automatically connected to the frequency that will give you the best performance:

  • Devices will connect to the 5 GHz network when possible since it has higher speeds and less interference, but it also has a shorter range.
  • Devices will connect to the 2.4 GHz network when they are out of range, or if the device is not compatible with 5 GHz.

Good to know: The optimal Wi-Fi frequency for your device is determined by the Cogeco Wi-Fi app and may change as you move through your home or connect more devices.

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All DERY and Axion accounts will be integrated into Cogeco’s system.

Over the coming months, we’ll be integrating each account covered by DERY and Axion over into the Cogeco system. Learn more about the integration and how you’ll be impacted.



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