Why do I no longer see the 2.4 and 5 GHz names of my network with Wi-Fi Pods?

Article author
Cogeco support
  • Updated

Most modems use two frequencies–2.4 GHz and 5 GHz–but if you have Cogeco Wi-Fi Pods, you’ll only see one network listed on your devices. When you select this network, your device will be automatically connected to the frequency that will give you the best performance:

  • Devices will connect to the 5 GHz network when possible since it has higher speeds and less interference, but it also has a shorter range.
  • Devices will connect to the 2.4 GHz network when they are out of range, or if the device is not compatible with 5 GHz.

Good to know: The optimal Wi-Fi frequency for your device is determined by the Cogeco Wi-Fi app and may change as you move through your home or connect more devices.

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