If you need to reset one of your parental control PINs, follow these steps:
- From the main menu, select Settings ⚙.
- Select Parental Controls.
- Select the parental controls you want to manage between Content locks, Purchase locks and Adult locks.
- Enter your PIN.
- Select Reset PIN.
- Enter your new PIN once, then twice to confirm.
If you do not recall your PIN:
- Sign in to My Account.
- Select Services from the side menu.
- Select TV from the top menu.
- Select the Reset my PINs tab.
- Select Reset.
All your PINs will be reset to their default value: 0000.