How do I reset my parental control PINs on EPICO?

Article author
Cogeco support
  • Updated

If you need to reset one of your parental control PINs, follow these steps:

  1. From the main menu, select Settings ⚙.
  2. Select the parental controls you want to manage between Content locks, Purchase locks and Adult locks.
  3. Enter your PIN.
  4. Select Reset PIN.
  5. Enter your new PIN once, then twice to confirm.

If you do not recall your PIN:

  1. Sign in to My Account.
  2. Select Television in the menu.
  3. Select Reset my PINs.

All your PINs will be reset to their default value: 0000.

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