How do I reset my parental control PINs on EPICO?

Article author
Cogeco support
  • Updated

If you need to reset one of your parental control PINs, follow these steps:

  1. From the main menu, select Settings ⚙.
  2. Select Parental Controls.
  3. Select the parental controls you want to manage between Content locks, Purchase locks and Adult locks.
  4. Enter your PIN.
  5. Select Reset PIN.
  6. Enter your new PIN once, then twice to confirm.

If you do not recall your PIN:

  1. Sign in to My Account.
  2. Select Services from the side menu.
  3. Select TV from the top menu.
  4. Select the Reset my PINs tab.
  5. Select Reset.

All your PINs will be reset to their default value: 0000.

Was this article helpful?

17 out of 62 found this helpful



Please sign in to leave a comment.