How do I send a new message?

Article author
Cogeco Support
  • Updated

Note: Over the coming months, Cogeco will be migrating customers to a new version of Webmail. After logging in, check the icon at the top left of the page to see which version you are on. All customers will be migrated to the new platform by the end of summer 2022.


The new Webmail also has Modern and Classic modes, depending on which browser you are using. These guides will focus on the Modern mode.


Sending messages from Webmail, is a simple and quick way to connect with people without having to configure an email account on your computer.

To send a new message, follow these steps:

Legacy Webmail

  1. Click on the New Mail icon located on the inbox toolbar, or near the top left corner.
  2. In the To field, type in the email address of the person you are sending mail to.
  3. Type the title of the email in the Subject line and type the message body of the message.
  4. Press the Send icon to send the message.

New Webmail

  1. Select the New Message button in the left menu.

  2. Enter the email address of the person you are sending mail to in the To field.

  3. Enter a subject in the Subject line.
  4. Enter your message in the main text field below.
  5. Select the Send button to send the message.

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