Requesting a receipt in Webmail, is a good way to confirm the recipient has received your message.
To request a receipt for your message, follow these steps:
- Select a message. This could be a message you have received, or you could create a new message by pressing the New Mail icon in your inbox toolbar.
- If this is a message you received, click on the Reply or Forward option in your toolbar.
- Once the message is open, click on Options.
- Under the Receipt option, click on the down arrow to get a receipt for either Read, Delivery or Delivery and Read.