Adding custom options for a message in Webmail, is a good way to personalize your message.
To add custom options for message (rich text):
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Select a message, (this could be a message you have received, or you could create a new message by pressing the New Mail icon in your inbox toolbar.)
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If this is a message you received, click on the Reply or Forward option in your toolbar.
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Once the message is open, click on Options.
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Place a check mark under Rich text.
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