How do I add custom options for messages (rich text)?

Article author
Cogeco Support
  • Updated

Adding custom options for a message in Webmail, is a good way to personalize your message.

Rich text is enabled by default. To switch to plain text:

  1. Open a message. This could be a new message, or one you are replying to or forwarding.
  2. Select the 3 dots next to the From field.
  3. Select Plain text from the dropdown.


  • To switch to using plain text by default, go to Settings > Writing Email and check the box for Compose new emails as plain text.
  • In Classic mode, select Options > Format As Plain Text.

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All DERY and Axion accounts will be integrated into Cogeco’s system.

Over the coming months, we’ll be integrating each account covered by DERY and Axion over into the Cogeco system. Learn more about the integration and how you’ll be impacted.



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