Where can I see how much mail quota I have left?

Article author
Cogeco Support
  • Updated

Note: Over the coming months, Cogeco will be migrating customers to a new version of Webmail. After logging in, check the icon at the top left of the page to see which version you are on. All customers will be migrated to the new platform by the end of summer 2022.

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The new Webmail also has Modern and Classic modes, depending on which browser you are using. These guides will focus on the Modern mode.

 

With Webmail, you can check your email quota so that you know how much storage space you have left.

To see how much mail quota you have left:

Legacy Webmail

Look at the mail quota bar right above your email address on the left hand side.

New Webmail

  1. Select the Settings button from the top right.
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  2. Select the General tab.
  3. Current Storage used is listed at the top of the page.
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Good to know:

  • If you have deleted emails, they also need to be removed from the Deleted/Trash folder to free up quota space. To do this, right-click on the Trash folder and select Empty Delete/Trash Folder, or you can delete specific messages by selecting them in the folder and clicking the Delete button in the toolbar.
  • You can't increase your quota for an email address, but keep in mind that each email address on your account has its own quota so you may want to create multiple addresses if you have need for more quota.

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