Why can't I access a certain VOD channel such as Crave?

Some Cogeco on Demand folders are only available by subscribing to the associated channel (for example, a subscription to Crave is required to watch Crave on Demand). If you receive a message such as "subscription required" when trying to access a title, check to see which folder it's in, and ensure that you subscribe to the associated channel.

• To confirm and/or modify your channel subscriptions:
  • Log into My Account.
  • Select Services from the side menu.
  • Select the TV tab.
  • Select Modify my channels.
  • From here you can modify the channels in your current package, or select Add-on Channels for more options (Residential-only).
• If you do subscribe to the channel but are still receiving a subscription message, please contact our Technical Support (see Residential or Business contacts).