Why can't I access a certain VOD channel such as Crave?

Article author
Cogeco Support
  • Updated

Some Cogeco on Demand folders are only available by subscribing to the associated channel (for example, a subscription to Crave is required to watch Crave on Demand). If you receive a message such as "subscription required" when trying to access a title, check to see which folder it's in, and ensure that you subscribe to the associated channel.

  • If you would like to subscribe to the channel, log into My Account or call our Customer Service.
  • If you do subscribe to the channel but are still receiving a subscription message, please contact our Technical Support.

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