What can I expect from my first bill and regular monthly bills?

Article author
Cogeco support
  • Updated

First bill

  • Your first bill will include your monthly charges from the date your services were activated, as well as your next month’s charges billed in advance.
  • Your first bill may also include one-time charges such as installation fees.

Regular monthly bills

  • Your services will always be billed one month in advance.
  • If there’s a change to one of your services, your monthly fee may be prorated, meaning you’ll be charged a partial month at your old rate and a partial month at your new rate. Learn more about prorated charges.
  • Any additional charges, such as on-demand rentals or long distance calls made over the month, will be applied to your next bill.

Good to know:

  • If you have services at different locations that appear on a single bill, these will be separated by location.
  • To help you understand your bill, you can view a breakdown of each section.

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All DERY and Axion accounts will be integrated into Cogeco’s system.

Over the coming months, we’ll be integrating each account covered by DERY and Axion over into the Cogeco system. Learn more about the integration and how you’ll be impacted.



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