What can I expect from my first bill and regular monthly bills?

First bill

• Your first bill will include your monthly charges from the date your services were activated, as well as your next month’s charges billed in advance.
• Your first bill may also include one-time charges such as installation fees.

Regular monthly bills

• Your services will always be billed one month in advance.
• If there’s a change to one of your services, your monthly fee may be prorated, meaning you’ll be charged a partial month at your old rate and a partial month at your new rate. Learn more about prorated charges.
• Any additional charges, such as on-demand rentals or long distance calls made over the month, will be applied to your next bill.

Good to know:

• If you have services at different locations that appear on a single bill, these will be separated by location.
• To help you understand your bill, you can view a breakdown of each section.
  
  • If you’re a residential customer, learn more here.
  • If you’re a business client, learn more here.