The amount of time it takes for your payment to be posted to your account depends on how you pay your bill. Here’s what you need to know:
- Payments made by credit card through My Account are typically posted to your account within 1 business day.
- Payments made using your financial institution’s online or telephone banking system are typically posted to your Cogeco account in 3 to 4 business days.
- Payments made using your financial institution’s ATM or with a bank teller are typically posted to your Cogeco account in 7 to 10 business days.
Good to know: To take the guesswork out of this process, sign up for pre-authorized payments (where you can choose to pay your bills either from your chequing account or by credit card). This guarantees that your payments will be made on time every month. You can sign up for pre-authorized payments through My Account. If you don’t have a My Account profile yet, you can create one here.