How do I activate my receiver on My Account?

Article author
Cogeco Support
  • Updated

First and foremost, we recommend consulting the user guide associated with your receiver, to ensure that your receiver is properly connected to your TV.

Once you’re sure that your receiver and TV are connected correctly, you can get your receiver up and running with My Account by following these steps:

  1. Log in to My Account.
  2. Select TV.
  3. Select View my equipment.
  4. Locate the equipment you need to activate from the list, then select the Activate/Reactivate button, and a signal will be sent to your receiver.

Don't have a My Account profile yet? Create one today.

If you're still having trouble activating your receiver after following the steps above, contact us.

Good to know: Only receivers registered with Cogeco will work with your Cogeco TV service.

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