If you want to view your Internet usage for your current and past 3 billing cycles:
- Log in to My Account.
- Select Services from the side menu.
- Select Internet from the top menu.
From there, you can view:
- A history of your current usage, available daily.
- Usage from your last 3 billing cycles, so you can spot any changes.
- The usage notifications you’ve received.
Don’t have a My Account profile yet? Create one today.
To help you manage your Internet usage, Cogeco sends automatic emails when you reach 75%, 90% and 100% of your monthly bandwidth limit. By default these notifications will be sent to your primary Cogeco email address, but you can select a different address by contacting Customer Service (see Residential or Business contacts).
Monthly Internet usage caps and additional costs for going over
Some of our Internet packages have a monthly data capacity limit (byte cap). If this applies to your package, additional fees are charged when you exceed this limit and a new line will be added to your bill detailing the exact number of GBs that were over your limit and the cost of that usage.
You can learn more about possible reasons for exceeding your Internet usage cap, as well as how to reduce your usage.
Good to know: The term “Internet usage” refers to the amount of data your computer sends and receives over the Internet. Data is measured in megabytes (MB) or gigabytes (GB).
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