How can I get the fastest possible Internet speeds?

To reach the fastest speeds ever offered by Cogeco, up to 1 Gbps shared between Internet devices, you must connect your computer (or other devices) directly to your modem using an Ethernet cable.

About the Cogeco equipment

In order to reach the speed of 1 Gbps or 360 Mbps, you need to use one of our advanced AC Wi-Fi modems (e.g. an ARRIS TG3452 or Hitron CODA-4589), or a fibre optic gateway (only available in Fibre-to-the-Home areas). To get the best coverage throughout your home or business, you may also need AC Wi-Fi extenders or Cogeco Wi-Fi Pods.

Good to know: Your speed may vary depending on the configuration and size of your living/business space.

About your devices

There are many factors that affect the speeds you can reach on your Internet devices (e.g., computers, smart TVs, smartphones, tablets and game consoles). These factors include:

• The type and age of the device
• The operating system
• The web browser and other applications running on the device simultaneously
• Other online activities in your home or business happening at the same time on other Internet devices

Keep in mind that your Internet speed is distributed among the number of devices connected simultaneously, and that the speeds will vary depending on each device’s capability.

When connecting one personal Internet device with one Ethernet (wired) connection, you will reach speeds of up to 940 Mbps.

The newer your devices the better

We recommend using newer devices to reach maximum speeds. In fact, if you use older devices on your home network, not only will they not be able to reach maximum speeds, but they can slow down your whole network.

Recommended system requirements

• 512 GB hard drive
• 2 GB of free space
• 8 GB of RAM
• Gigabit ETH Network Card
• Processor Intel Core i7 or above
• Vista SP2, Windows 7, Windows 8, Windows 10, Mac OS X (or above) or Linux (not supported by our Technical Support team)
• Cat5e/Cat 6 Ethernet cable

Keep in mind that systems that don’t meet the minimum requirements may not be able to reach the maximum speeds.