When and how do I report a payment?

Article author
Cogeco support
  • Updated

You only need to report a payment to our credit department if your account is overdue. You can reach our credit department by calling 1-877-550-5545.

  • Monday to Friday: 8 a.m. to 9 p.m. 
  • Saturday: 9 a.m. to 5 p.m.
  • Sunday and holidays: closed

If your account is not overdue, there's no need for you to report a payment.

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All DERY and Axion accounts will be integrated into Cogeco’s system.

Over the coming months, we’ll be integrating each account covered by DERY and Axion over into the Cogeco system. Learn more about the integration and how you’ll be impacted.



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