Where can I find my account balance and when my next payment is due?

You can view your current balance and details of your next bill in the My Account app or in a browser. Here’s how:

Viewing your balance on the app

1. Open the My Account app and log in (download the app from Google Play or the App Store, or scan the QR code below).
   
2. Select Billing.

The main page will show the due date and your current balance, adjusted with any recent payments, credits and one-time charges, such as On Demand rentals, which may not have appeared on your last bill.

Note: The My Account app is not currently available to former DERY/Axion customers who migrated to Cogeco.

Viewing your balance in a browser

1. Log in to My Account.
2. Select Billing from the side menu.

The main page will show the due date and your current balance, adjusted with any recent payments, credits and one-time charges, such as On Demand rentals, which may not have appeared on your last bill.

If you don’t have a My Account profile yet, register here.