Do I need to leave a Wi-Fi Pod connected to my modem via an Ethernet cable at all times?

This depends on what type of modem you have. Please follow the instructions in the Cogeco Wi-Fi app when installing your pods, which will indicate if your first pod needs to be connected to the modem.

With our latest modem models, such as the F@st 3896, they will work together with your pods to create a single mesh network, with your modem acting as the first pod. As this becomes available on other models, we’ll let you know when you can disconnect that first pod.