If your wireless Internet isn’t working, you can review our troubleshooting tips or contact a local tech support rep for help, but we won’t be able to support third-party routers. If we determine that your modem is online and that the router is likely the cause of the issue, you can contact the router manufacturer for further assistance.
- D-Link: 1-800-361-5265
- Linksys: 1-800-326-7114
- Belkin: 1-800-223-5546, extension 2263
- TP-Link: 1-866-225-8139 (English only)
- Asus: 1-888-616-2787
- Netgear: 1-877-875-1880
- Cisco: 1-800-326-7114, option 3
Good to know: If you sign up for a new Cogeco Internet package, you’ll get a wireless modem so that we can fully support your home network.