Can I get support for my wireless router?

Article author
Cogeco Support
  • Updated

If your wireless Internet isn’t working, you can review our troubleshooting tips or contact a local tech support rep for help, but we won’t be able to support third-party routers. If we determine that your modem is online and that the router is likely the cause of the issue, you can contact the router manufacturer for further assistance.

  • D-Link: 1-800-361-5265
  • Linksys: 1-800-326-7114
  • Belkin: 1-800-223-5546, extension 2263
  • TP-Link: 1-866-225-8139 (English only)
  • Asus: 1-888-616-2787
  • Netgear: 1-877-875-1880
  • Cisco: 1-800-326-7114, option 3

Good to know: If you sign up for a new Cogeco Internet package, you’ll get a wireless modem so that we can fully support your home network.

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All DERY and Axion accounts will be integrated into Cogeco’s system.

Over the coming months, we’ll be integrating each account covered by DERY and Axion over into the Cogeco system. Learn more about the integration and how you’ll be impacted.



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